Tag ~customer experience

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Upscribe raising 4M wants to drive subscriptionfirst DTC brand growth

Consumers and data are driving changes in the insurance sector: Where are we headed

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Breinify announces 11M seed to bring data science to the marketing team

EnquireLabs aims to pull back the curtain on consumer behavior

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Customer feedback is a development opportunity

When to ditch that nightmare customer before they kill your startup

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4 Secrets to Delivering a Customer Experience That Earns Rave Reviews

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5 UX design research mistakes you can stop making today

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SaaS needs to take a page out of the crypto playbook

Zuper secures 13M to take the sting out of home repairs

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American Airlines starts trialing Google Nest Hubs as translators in its lounges

Optimove raises 75M growth investment to manage customerled journeys at scale

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Why your startup shouldnt rush to 1 million in revenue

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How AI is changing the way companies listen and build products with Brad Anderson of Qualtrics

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Customer success isnt an addon Start early to win later

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Oto snags 53M seed to use AI to understand voice intonation

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Bidet startup Tushy scales up to meet demand amid toilet paper shortage

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How Growing Businesses Can Maintain Customer Relationships Like its Day One

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Medallia acquires voicetotext specialist Voci Technologies for 59M

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Zendesks latest tools designed to give fuller view of the customer

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SAP continues to build out customer experience business with Emarsys acquisition

DWS Introducing Several New SLA 3D Printers at CES 2018 as North American Expansion Ramps Up

Zonos banks 69M to develop APIs for democratizing crossborder commerce

Customer experience startup Clootrack raises 4M helps brands see through their customers eyes

FullStory secures 25M to help companies spot issues in their apps and websites

Bloomreach now valued at 22B continues to plant seeds of customer personalization

EverAfter closes 13M to help companies ride off into the sunset with their customers

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Tackling touchpoints on your customers path to purchase

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Crafting an XaaS customer success strategy that drives growth

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Qualtrics Julie LarsonGreen will talk experience management at TC Sessions: Enterprise

Defy Partners leads 3M round into sales intelligence platform Aircover

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Is your products AI annoying people

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

NeuroID takes in fresh capital to combat fraud from all of our taps types and swipes

To drive more sales use shoppergenerated content to personalize emails

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Brands that hyperpersonalize will win the next decade

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Develop a buyers guide to educate your startups sales team and customers

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6 Reasons Why Startups Should Use Chatbots

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7 ways investors can gain clarity while conducting technical due diligence

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Customer Experience: 5 Tips For New Businesses From a Startup Investor

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7 Reasons Startups Should Leverage WhatsApp for Marketing

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Qualtrics has 12B offer on the table to go private

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Vista acquires Gainsight for 11B adding to its growing enterprise arsenal

Leanplum acquired by Clevertap as retention marketing platforms consolidate

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Even startups on tight budgets can maximize their marketing impact

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Leverage banking data to scale effectively and remain compliant

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Conversational UX: The missing piece in your chatbot strategy

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Yaguara nabs 72M seed to help ecommerce companies understand customers better

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4 ways founders can amplify revenue during hard times

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The Customer Is Always Right: Why Startups Should Pay Attention To CX Data