Tag ~customer experience

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Leanplum acquired by Clevertap as retention marketing platforms consolidate

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Bidet startup Tushy scales up to meet demand amid toilet paper shortage

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Sprinklr raises 200M on 27B valuation four years after last investment

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Is your event strategy paying off How to calculate your event ROI

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Sprinklr raises 200M on 27B valuation three years after last investment

SME Hosting Additive Manufacturing Applications Seminar in Pittsburgh

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How Your BrickandMortar Business Can Remain Competitive in an Online World

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Leverage AI to optimize customer service outcomes

Enterpret launches with 43M NLP technology to decipher customer feedback

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How to Staff a Strong Culture on a Shoestring Budget

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Crafting an XaaS customer success strategy that drives growth

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Make Your Customer Experience Better

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How Small Businesses Can Enhance the Customer Experience

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Will the 2020s be online advertisings holistic decade

Optimove raises 75M growth investment to manage customerled journeys at scale

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How to acquire customer research that shapes your gotomarket strategy

Collect and leverage zeroparty data to personalize marketing and drive growth

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Brands that hyperpersonalize will win the next decade

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Develop a buyers guide to educate your startups sales team and customers

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Are B2B SaaS marketers getting it wrong

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Get your product and customer success teams on the same page to improve net retention

How Pilot convinced Index Ventures to think longterm about margins

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5 UX design research mistakes you can stop making today

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GE Additive Opens New Customer Experience Center in Munich

Ometria raises 40M C round to automate CRM for retailers

During a downturn sales teams should think like product managers

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SaaS needs to take a page out of the crypto playbook

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Leverage banking data to scale effectively and remain compliant

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6 Reasons Why Startups Should Use Chatbots

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Simon Data hauls in 30M Series C to continue building customer data platform

FullStory secures 25M to help companies spot issues in their apps and websites

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No code tool maker Heyflow nabs 6M to fix your customer conversions

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Qualtrics Julie LarsonGreen will talk experience management at TC Sessions: Enterprise

Zonos banks 69M to develop APIs for democratizing crossborder commerce

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Following acquisition Episerver rebrands as Optimizely

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Oto snags 53M seed to use AI to understand voice intonation

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SAP continues to build out customer experience business with Emarsys acquisition

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4 Secrets to Delivering a Customer Experience That Earns Rave Reviews

To drive more sales use shoppergenerated content to personalize emails

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9 Business Moguls on How to Break Into a New Industry and Make it to the Top

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How Growing Businesses Can Maintain Customer Relationships Like its Day One

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

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Qualtrics has 12B offer on the table to go private

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Mercaux bags 45M to help bricksandmortar retail tool up to sell more

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Create target customer personas to develop successful growth strategies

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Customer success isnt an addon Start early to win later

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Conversational analytics are about to change customer experiences forever

EverAfter closes 13M to help companies ride off into the sunset with their customers

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4 ways to make DEI a key component of customer service and culture

techcrunch permalink artificial intelligence enterprise funding startups customer data platforms customer experience frameai g machine learning

Frame AI raises 63M Series A to help understand customers across channels