Tag ~customer experience

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FullStory secures 25M to help companies spot issues in their apps and websites

SME Hosting Additive Manufacturing Applications Seminar in Pittsburgh

EnquireLabs aims to pull back the curtain on consumer behavior

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How to acquire customer research that shapes your gotomarket strategy

Defy Partners leads 3M round into sales intelligence platform Aircover

When to ditch that nightmare customer before they kill your startup

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Qualtrics Julie LarsonGreen will talk experience management at TC Sessions: Enterprise

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How Growing Businesses Can Maintain Customer Relationships Like its Day One

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Develop a buyers guide to educate your startups sales team and customers

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SaaS needs to take a page out of the crypto playbook

Enterpret launches with 43M NLP technology to decipher customer feedback

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Beynd gets 2M seed to improve customer experience with better onboarding

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Leverage banking data to scale effectively and remain compliant

Color raises 167 million funding at 15 billion valuation to expand last mile of US health infrastructure

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Upscribe raising 4M wants to drive subscriptionfirst DTC brand growth

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

To drive more sales use shoppergenerated content to personalize emails

Customer experience startup Clootrack raises 4M helps brands see through their customers eyes

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Spending In Digital Customer Experience and Engagement Solutions Market Global Industry Growth Drivers and Forecast Assessment 2018 2026

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Oto snags 53M seed to use AI to understand voice intonation

Zuper secures 13M to take the sting out of home repairs

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Qualtrics has 12B offer on the table to go private

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Yaguara nabs 72M seed to help ecommerce companies understand customers better

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6 Reasons Why Startups Should Use Chatbots

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Medallia acquires voicetotext specialist Voci Technologies for 59M

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Experts Weekly: Microsegmentation PMF experiments and personalized shopping

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Are B2B SaaS marketers getting it wrong

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SAP continues to build out customer experience business with Emarsys acquisition

Flipping the sales script: How to break biases and diversify sales teams

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Brands that hyperpersonalize will win the next decade

EasySend raises 555M for a nocode platform to build online interactions with customers

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Conversational analytics are about to change customer experiences forever

Segment CEO Peter Reinhardt is coming to TechCrunch Sessions: Enterprise to discuss customer experience management

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Get your product and customer success teams on the same page to improve net retention

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TheyDo fires the starting gun on the race to own the customer journey

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Why the last click in ecommerce matters and how to get it right

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Bidet startup Tushy scales up to meet demand amid toilet paper shortage

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Freshworks raises 150M Series H on 35B valuation

Consumers and data are driving changes in the insurance sector: Where are we headed

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Mews grabs 33M Series B to modernize hotel administration

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Armed with experience insurtech MGAs are paving the way for insurtech 20

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4 ways founders can amplify revenue during hard times

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How Your New ECommerce Brand Can Drive Exponential Growth

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Customer support management platform Assembled lands 51M

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9 Business Moguls on How to Break Into a New Industry and Make it to the Top

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Is your products AI annoying people

The essential revenue software stack

Magnify raises 6M for its postsales orchestration platform

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GE Additive Opens New Customer Experience Center in Munich

Leanplum acquired by Clevertap as retention marketing platforms consolidate